System Monitoring

SYSTEM MONITORING

WHAT WE DO

Your organization will be assigned a dedicated IT services manager, a highly experienced, fully qualified on-site consultant (as needed) and a help desk technician. This provides proactive IT support and managed IT Services covering server and software updates, data backup service, anti-virus monitoring service and maintenance, as well as firewall monitoring service. We take personal responsibility for your network.
MANAGED IT SERVICES NJ

SYSTEM MONITORING

Desktop Monitoring and Maintenance

This service keeps the desktops fully maintained such as applying critical Windows security updates, checking event logs for problems, checking the disk space, monitoring the health of the desktops, making sure that the managed anti-virus solution in place is working properly and up to date for the latest virus definition files.

Server

24/7 monitoring of all applications and performance parameters. Critical Event monitoring. CPU performance, Disk usage, Memory usage, page file usage, NIC performance are monitored and recorded.

Security

Windows Server Security patches are applied automatically on a weekly basis after they are white listed.

Network

Router/Switch/Firewall monitoring: SNMP, POSIX, and ICMP enabled devices are capable of being monitored for functionality, error, alerts, and input/output communications. UPS monitoring: Hardware monitoring for network attachable UPS devices. Otherwise the UPS monitoring software (APC Powerchute) will be monitored for errors and alerts.